Service

Hey siri, how do I ... ?

Here's a handy site for anyone in the office who uses your equipment. From tutorials to troubleshooting, these how-to videos will walk you through common topics quickly and efficiently. Give it a try!

GET HELP FROM EBP’S EXPERTS

Didn't find the answer you were looking for in our how-to videos? We're happy to help. Please provide the following information for EBP to place your on-line service call request. An EBP service coordinator will contact you ASAP to confirm your call. Thank You!

Thanks for your cooperation!

THE EBP SERVICE DEPARTMENT

Ricoh Circle of Excellence

Name

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Last

Title

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Company/Organization

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Dept./Location

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Address

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City

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State

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Zipcode

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Phone

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Machine Model Number

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Machine Serial Number

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Please Describe Your Problem

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Service Contract (GMA)

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EBP Account Number

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Additional Comments

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Why EBP?

At EBP, it’s our mission to help you print outside the box. Beyond copiers and printers, we provide the customized solutions, services, software and workflow that streamline your company’s processes to help you work smarter, not harder.

As your dedicated, full-service partner, our entire team is committed to exceeding your expectations on every level. We are family-owned, driven by family values and proud to be part of the Ricoh USA family group, recognized industry-wide for our organization's excellence in service year after year. Simply put, we’re here to help - every day and in any way that we can.