Hand writing good and bad sorting table with chalk on chalk board

Document management solutions come in all shapes and sizes--but which ones will be right for your business? Here are a few things to look for (and a few to avoid)!

The Good and the Bad

Let's face it: not all document management solutions are created equal. Some will be a perfect fit for your budget, needs, and workflow, while others will feel a bit like bending over backwards. But how do you tell the difference--and what can happen if you make the wrong choice? Let's find out!

The good

Good document management solutions have a few things in common. They will always be:

  • flexible,
  • affordable,
  • scalable,
  • creative,
  • environmentally friendly,
  • and, of course, efficient.

The key is to understand that, while these things will be part of any good document management solution, they may not always look the same. For example, follow-me printing is a solution that boasts all of these benefits and more--but those benefits look different than they do with, say, invoice automation. That's why it's best to start by deciding whether a certain solution fits you and your needs; the rest will come naturally!

The bad

Not all document management solutions are great. Some are simply a poor fit for your business, while others suffer from a bad provider. Here are a few things to look out for:

  • high cost of implementation,
  • frustrating learning curve,
  • lack of "green" approaches or tools,
  • no added visibility or transparency,
  • limited control,
  • and a one-size-fits-all approach.

While any one of these things can be irritating, all of them together create a bad document environment--and that leads to inefficiency, wasted money, low employee morale, and even poor customer service. That's why it's important to know what to look for in a document management solution--as well as what to avoid!

Looking for your own document management solutions? Contact us today for help sorting the good from the bad!

Why EBP?

At EBP, it’s our mission to help you print outside the box. Beyond copiers and printers, we provide the customized solutions, services, software and workflow that streamline your company’s processes to help you work smarter, not harder.

As your dedicated, full-service partner, our entire team is committed to exceeding your expectations on every level. We are family-owned, driven by family values and proud to be part of the Ricoh USA family group, recognized industry-wide for our organization's excellence in service year after year. Simply put, we’re here to help - every day and in any way that we can. 

Learn more about our NPS score

 

Top 10
World Class 2019
World Class 2020

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