Production
Print
EBP offers production print systems that meet the full spectrum of the market.
Fleet
Management
EBP can help manage all aspects of maintaining your fleet of copiers, faxes, and printers.
Office
Systems
Our diverse selection of Office Systems can help you increase productivity in a variety of ways.
Document
Solutions
EBP’s Document Management enables you to handle information effectively in order to prosper.

Ricoh Logo next to Electronic Business Products, Inc. Logo

The Best Of Both Worlds

We take the best products and technologies on the market, support them with the highest level of service and back it all up with the resources of a global $20 billion partner.

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Industry Solutions

We don't offer just one solution or try to make a square peg fit in a round hole. We offer a wide assortment of products and services and tailor solutions to meet the needs of various industries.

  • Manufacturing
  • Healthcare
  • Government
  • Insurance & Financial
  • Education
  • Legal
  • Architecture & Engineering
  • Religious & Non-Profit
  • Accounting & Consulting
  • Real Estate
  • Commercial Printing
  • Marketing

 

You are welcome and thank you!  We love your service and working with you as well!
Genevieve P.
I want to commend EBP for providing high quality and speedy customer service. I’ve been with the Institute for over 8 years now, and all of my direct interaction with members of the EBP team have been positive. Everyone is professional and courteous on the phone, and as responsive as possible in responding to service requests ( even during a global pandemic). We truly appreciate the support – Thank you!
Kathryn C.
Thank you! Super easy. Love the equipment AND the Customer Service!
Tammy S.
Wow, love the staff here, so friendly and accommodating!
Kirsten
You have been fantastic to work with—you have gone beyond expectations on numerous occasions to help us get answers. If you said, “No, we don’t have that anymore…” I’d be OK with that and work to find a solution elsewhere, but you didn’t stop there. You always offered a suggestion or an effort to investigate to help me find a solution, and I very much appreciated your efforts.
Barrie

Why EBP?

At EBP, it’s our mission to help you print outside the box. Beyond copiers and printers, we provide the customized solutions, services, software and workflow that streamline your company’s processes to help you work smarter, not harder.

As your dedicated, full-service partner, our entire team is committed to exceeding your expectations on every level. We are family-owned, driven by family values and proud to be part of the Ricoh USA family group, recognized industry-wide for our organization's excellence in service year after year. Simply put, we’re here to help - every day and in any way that we can. 

Learn more about our NPS score

 

Top 10
World Class 2019
World Class 2020

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Four Locations To Serve You

Latham (Albany, NY)
518.783.0737
4 Airport Park Blvd. P.O. Box 926
Latham, NY 12110
Liverpool (Syracuse, NY)
315.451.0391
4709 Crossroads Park Drive Suite 108
Liverpool, NY 13088
Rochester, NY
585.351.2275
302 N. Goodman Street Suite E201
Rochester, NY 14607
Vestal (Binghamton, NY)
607.786.6277
1901 Vestal Parkway Unit 1 South West
Vestal, NY 13850
800.333.0737